London Bagel Museum Reaches Agreement with Family of Employee Allegedly Due to Overwork

2025-11-03

London Bagel Museum has reached an agreement with the family of a young employee who passed away amidst allegations of overwork. The family has withdrawn their industrial accident claim following the settlement.

The popular bakery chain, London Bagel Museum (LBM), announced on the 3rd that it has come to an agreement with the bereaved family of a 20-something employee who died under allegations of overwork. The family, which had claimed overwork as the cause of death, has agreed to withdraw their industrial accident application as part of the settlement.

LBM's operating company, LB&M, stated after the agreement, "We have been faithfully cooperating with investigations by relevant authorities regarding this death and will humbly accept responsibility based on the outcomes. We are committed to improving our working environment and safety culture."

The family's legal representative, The Bosang Law Firm, commented, "Through the company's sincere apology and sustained efforts in dialogue, the family and the company have resolved misunderstandings and reached mutual reconciliation. We ask for your understanding that the deceased's parents, wishing for their son's passing not to be sensationalized, accepted the company's genuine apology and condolences."

Regarding suspicions of concealing work records and wage theft, the firm clarified, "During the initial consultation, we confirmed that a lack of communication between the company's representatives and the family's side had deepened misunderstandings. The company provided thorough explanations regarding salary increases due to promotions and the context of short-term employment contracts related to inter-branch transfers. The family's misunderstandings regarding overall working conditions, including overtime pay and break times, have been resolved."

They added, "The company provided the actual evidentiary materials requested by the family concerning the industrial accident compensation insurance claim process in July. We have confirmed that there was no act of concealing attendance records using methods such as fingerprint recognition during the workers' compensation claim process."

Previously, in July, it was revealed that a 20-something employee working at London Bagel Museum had passed away. The incident sparked controversy as allegations arose that overwork, with the employee working between 58 to 80 hours a week, was a primary cause of death.

(This content was created using generative AI, with partial edits and reviews by the administrator.)