WestJet Must Remove Power Wheelchair Weight Cap by 2027, Regulator Rules

The Canadian Transportation Agency (CTA) has mandated that WestJet must lift its 136-kilogram (300-pound) weight restriction on mobility aids. This decision, which criticizes the policy as an "undue barrier" for passengers with disabilities, requires the airline to comply by July 2027. In the interim, WestJet is advised to utilize "spreader plates" to distribute weight in cargo holds or arrange travel with other carriers.

The ruling follows a complaint filed by Steven Fletcher, a former federal minister, who was unable to fly with his custom wheelchair due to the weight limit. Advocates argue that this cap restricts air travel options and constitutes discrimination. WestJet has stated it will not comment on matters still under regulatory review.

Last year, WestJet defended the weight limit, citing flight safety and technical analyses of cargo hold capacities. However, advocates point out that this limit is significantly stricter than those imposed by most other major North American airlines, impacting travel routes where WestJet or Flair Airlines (which has a similar cap) are the primary or sole carriers.

This ruling addresses concerns that restrictive weight policies can severely limit mobility for individuals who rely on power wheelchairs. The CTA will also issue a final decision regarding the advance notice required from passengers using mobility devices.